Terms of service
Terms of Service
Welcome to Bawa’s Delicacy. By accessing our website or placing an order with us, you agree to the following terms.
Orders and Payment
All orders are subject to availability and confirmation. Prices are displayed in Singapore Dollars (SGD) unless otherwise stated. Full payment must be made using the payment methods available at checkout.
Product Information
We aim to ensure that product descriptions, images, prices, and other information on our website are accurate. However, actual products may vary slightly in appearance, packaging, colour, or presentation.
Delivery and Collection
Customers are responsible for providing accurate delivery and contact information. Delivery times provided are estimates and may be affected by circumstances outside our control.
For self-collection orders, customers are responsible for collecting their orders within the agreed collection period.
Cancellations, Returns and Refunds
Due to the nature of our food products, returns and refunds are generally not accepted unless the product received is damaged, defective, incorrect, or otherwise approved by us.
All refund or replacement requests will be reviewed by Bawa’s Delicacy on a case-by-case basis, and we reserve the right to determine whether a refund or replacement is appropriate.
Food and Allergies
Some of our products may contain or come into contact with common allergens such as nuts, peanuts, wheat, gluten, dairy, sesame, or other ingredients. Customers with allergies or dietary requirements should check with us before purchasing or consuming our products.
Website Use
You may not misuse our website, interfere with its operation, attempt unauthorised access, or use its content for unlawful purposes.
Changes to These Terms
We may update these Terms of Service when necessary. Any updated terms will take effect once published on our website.
Contact Us
For questions regarding an order or these Terms of Service, please contact Bawa’s Delicacy through the contact details provided on our website.